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General => General Discussion => Topic started by: Stig / Major Tom on April 21, 2023, 03:14:28 PM

Title: Biggest selling point for Kymco in the USA?
Post by: Stig / Major Tom on April 21, 2023, 03:14:28 PM
To my mind it is the fact that they are well built, reliable and rarely need complicated servicing.
So....the fact that there is so little factory support in this country is a moot point for a lot of us owners.....which we come to understand after the purchase. Lack of factory support certainly isn't a selling point up front!

my two centimes....
Stig
Title: Re: Biggest selling point for Kymco in the USA?
Post by: NorWeWa on April 21, 2023, 03:25:39 PM
Yes it is kind of hard on dealer mechanics when they don't have a log of service requests.  I recently took a look at my CVT drive on my Downtown, everything looked better than OK. Not even all that dirty inside after 5200 miles. 

Art 
Title: Re: Biggest selling point for Kymco in the USA?
Post by: rjs987 on April 21, 2023, 04:16:27 PM
That's what I was realizing before I bought my AK.
I find I tend to do a bit more investigating of things before I buy bigger items. To the point that I end up teaching the dealers I visit about some of the features included on the machines. Did that with my Honda dealer when I was about to buy my CTX1300, and also a few Kymco dealers I visited when I was looking at the AK.
Title: Re: Biggest selling point for Kymco in the USA?
Post by: randyo on April 21, 2023, 11:08:47 PM
my local dealer is multi-brand Hon/Yam/Kaw/Suz/Polaris & Kymco. I know the service dept and owner very well. My info is that Polaris returns for warranty & repairs most often, and Kymco least often. I own 3 Kymcos, 2 Suzukis, a Yamaha and a Honda snowblower, and a Honda GX160 engine in my little tow behind backhoe, and a Tecumseh powered generator that I take there for service
Title: Re: Biggest selling point for Kymco in the USA?
Post by: Neil955i on April 22, 2023, 03:02:38 PM
Here in the UK, support from KymcoUK has, in my experience, been first class.  Both with my X-Town and now with my DTX360, warranty work has been undertaken without demur and whilst maybe not as quickly as this impatient rider would wish; I do understand the delays when parts have to be shipped in from abroad.

I know this is not your experience in the USA.
Title: Re: Biggest selling point for Kymco in the USA?
Post by: randyo on April 22, 2023, 04:01:15 PM
Here in the UK, support from KymcoUK has, in my experience, been first class.  Both with my X-Town and now with my DTX360, warranty work has been undertaken without demur and whilst maybe not as quickly as this impatient rider would wish; I do understand the delays when parts have to be shipped in from abroad.

I know this is not your experience in the USA.

it really depends on the dealer more than KymcoNA, other than waiting for parts at the peak of covid, I have had excellent service
Title: Re: Biggest selling point for Kymco in the USA?
Post by: wymple on April 28, 2023, 05:23:28 AM
Waiting months for a simple fuel pump that should be a shelf item with no communication from Kymco even to the dealer is a deal breaker for me. I like my Kymco, it will still be the last one.
Title: Re: Biggest selling point for Kymco in the USA?
Post by: NorWeWa on April 28, 2023, 03:46:35 PM
Waiting months for a simple fuel pump that should be a shelf item with no communication from Kymco even to the dealer is a deal breaker for me. I like my Kymco, it will still be the last one.
   What model Kymco ?
Title: Re: Biggest selling point for Kymco in the USA?
Post by: wymple on May 11, 2023, 06:03:14 PM
   What model Kymco ?

2012 500
Title: Re: Biggest selling point for Kymco in the USA?
Post by: NorWeWa on May 11, 2023, 08:36:11 PM
2012 500
   Does your fuel pump look like this ?  Not the right year in the add but the right Kymco part number.

https://www.ebay.com/itm/394211809713?hash=item5bc8dad9b1:g:NN8AAOSwC3lhjriW&amdata=enc%253AAQAIAAABAJr0sUGM4B6cohuSBSTbvgj1lcHQ5mfaQL4dSDsmnH0vghiKV13QXAOcsuKCDnLeWTNXUWa66aWEmTLDQ92C7ekyj0OE26NxQSqlInmJb%252BTnn1dCaDeDoul3R0RF9d2qhMrPcf4YQdUgHKY%252Fc6%252Fyfsvg81XBv1WycoIYcu7BPw%252FY5pXa9d%252B09AxJS47sg
Title: Re: Biggest selling point for Kymco in the USA?
Post by: CROSSBOLT on May 12, 2023, 02:56:50 AM
Yes, well built and reliable. 2 year warranty was the big selling point but with so few dealers in the US actually honoring the warranty it was a moot point.

A little more reliability in starting would be nice on some models but we will have to solve that one....
Title: Re: Biggest selling point for Kymco in the USA?
Post by: wymple on May 12, 2023, 07:39:26 PM
   Does your fuel pump look like this ?  Not the right year in the add but the right Kymco part number.

https://www.ebay.com/itm/394211809713?hash=item5bc8dad9b1:g:NN8AAOSwC3lhjriW&amdata=enc%253AAQAIAAABAJr0sUGM4B6cohuSBSTbvgj1lcHQ5mfaQL4dSDsmnH0vghiKV13QXAOcsuKCDnLeWTNXUWa66aWEmTLDQ92C7ekyj0OE26NxQSqlInmJb%252BTnn1dCaDeDoul3R0RF9d2qhMrPcf4YQdUgHKY%252Fc6%252Fyfsvg81XBv1WycoIYcu7BPw%252FY5pXa9d%252B09AxJS47sg

No, not even close. It's more like the in tank pumps you see on cars , as I recall.
Title: Re: Biggest selling point for Kymco in the USA?
Post by: NorWeWa on May 12, 2023, 09:59:23 PM
No, not even close. It's more like the in tank pumps you see on cars , as I recall.

Is the 2012 500 Xciting, fuel injected or carburetor  ?
Title: Re: Biggest selling point for Kymco in the USA?
Post by: randyo on May 12, 2023, 11:11:21 PM
No, not even close. It's more like the in tank pumps you see on cars , as I recall.

yep, my V-Strom 1000 has the same fuel pump assembly and part # as the Suzuki Grand Vitara SUV
Title: Re: Biggest selling point for Kymco in the USA?
Post by: randyo on May 12, 2023, 11:31:48 PM
last Wednesday, I dropped my UXV450i off at the dealer, hopefully for a short time only, they had it nearly 3 months a couple years ago, waiting for parts, and ended up getting generic non Kymco parts from Graingers, they also tried getting Arctic Cat Prowler parts as well as they are just a rebadged Kymco.

4wd is out, likely needs CV joints click click click

While I was there, I was at parts counter ordering a new battery for my AK550, they couldn't find the Yuasa # also ordered a 5 gallon pail of VP 50:1 premix for my chainsaw, while I was there, the owner heard my voice and came out to talk to me. He's sold a dozen AK550s at his other dealership and expects to sell another dozen by the end of the month. I made him aware of the parasitic drain issue that AKs seem to have, he's bound to make some noise with Kymco. He doesn't sell a lot of scooters at his dealership local to me, but a few, the local dealership sells more 4wheel ATVs & SxSs and fewer 2wheel, and vice versa at the other location.
Title: Re: Biggest selling point for Kymco in the USA?
Post by: rjs987 on May 13, 2023, 03:17:38 AM
...
While I was there, I was at parts counter ordering a new battery for my AK550, they couldn't find the Yuasa # also ordered a 5 gallon pail of VP 50:1 premix for my chainsaw, while I was there, the owner heard my voice and came out to talk to me. He's sold a dozen AK550s at his other dealership and expects to sell another dozen by the end of the month. I made him aware of the parasitic drain issue that AKs seem to have, he's bound to make some noise with Kymco. He doesn't sell a lot of scooters at his dealership local to me, but a few, the local dealership sells more 4wheel ATVs & SxSs and fewer 2wheel, and vice versa at the other location.

Was he trying to find the OEM exact match part number for the battery?
The original OEM/Yuasa battery is a TTZ12s
My AK 550 has the YTZ14S (preferred)
An alternative would be the YTX14BS

All are Yuasa batteries and can be found on Amazon, so don't know why your parts guy couldn't find it unless looking for the Kymco part number. Go with the Yuasa number. The TTZ series might not be found from USA sources and comes with an acid pack that must be first emptied into the battery and then the battery is sealed. TTZ batteries also cannot be tilted as much as the YTZ batteries. They won't leak, but I think it has something to do with what happens inside the battery.

Some YTZ batteries also come with an acid pack separate though most I've bought over the years are pre-activated at the factory. YTZ batteries generally have a higher CCA than YTX batteries but both will have the same Ah rating. Also, YTX batteries generally cost a little less.

I've always found that aftermarket brand name batteries work better than OEM batteries even though they may have the same branding and model number on the battery... for some reason. Maybe the bike manufacturer lets them sit on a shelf too long?
When it comes time to replace my battery I intend to buy a Yuasa YTZ14S and I hope that will have better performance than the OEM/Yuasa battery.
Title: Re: Biggest selling point for Kymco in the USA?
Post by: NorWeWa on May 14, 2023, 02:22:26 PM
In researching prices, OEM on some of the new scooters are extremely high.  But available  ?

Art 
Title: Re: Biggest selling point for Kymco in the USA?
Post by: aschrauth on May 15, 2023, 01:46:43 AM
it is extremly difficult to find parts( especially body pannels) for kymco engines. Recently I had my seat latch hook break, the metel clip snapped off. It took a month for it to arrive. Im assuming it came from china
Title: Re: Biggest selling point for Kymco in the USA?
Post by: randyo on May 15, 2023, 03:19:44 AM
almost every body panel on my UXV450i has a Gorilla tape mend on it somewhere.