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Super 8 / Call to Kymco rep mostly useless
« on: January 11, 2013, 03:44:50 AM »
I've seen others posting about a "factory derestrict" kit consisting of a bushing and jet included with their new scooters. My dealer insists I have to buy these items from him as they are not included. I thought I'd contact Kymco to get the final word on this.
I contacted Kymco USA and asked if I should have received an additional factory jet and bushing with the purchase of a new scooter from an authorized dealer. Perhaps I shouldn't have used the term "derestrict" in the conversation. All the answer he would recite was the corporate party line that Kymco imports all scooters to meet regional guidelines for importation and he could not tell me how to make it go faster. No matter how I acknowledged this point, didn't ask how to make it go faster, and asked a simple yes or no question, Mr. Oliver could not or would give a simple reply. When I informed him my region/ state allows me a speed of 35 mph on public roads, he inferred I must have knowledge of how to make the scooter go faster. Yeah, duh. So I never got my simple yes or no from this rep. In my opinion, he missed his calling to be in politics.
I contacted Kymco USA and asked if I should have received an additional factory jet and bushing with the purchase of a new scooter from an authorized dealer. Perhaps I shouldn't have used the term "derestrict" in the conversation. All the answer he would recite was the corporate party line that Kymco imports all scooters to meet regional guidelines for importation and he could not tell me how to make it go faster. No matter how I acknowledged this point, didn't ask how to make it go faster, and asked a simple yes or no question, Mr. Oliver could not or would give a simple reply. When I informed him my region/ state allows me a speed of 35 mph on public roads, he inferred I must have knowledge of how to make the scooter go faster. Yeah, duh. So I never got my simple yes or no from this rep. In my opinion, he missed his calling to be in politics.