Thanks for the up-date!
That is a fascinating first look into this big scooter....thank you for the pictures.
It will be interesting to see what happens next from KYMCO.
Wonder if they have to kick this kind of thing back to Taiwan or if the buck stops somewhere in N.America?
Who makes the decision? Clean it up & give it back - or replace parts?
This being KYMCO's flagship ....might make things happen differently...or not.
When my dealer was dragging...I sent an email to getinfo@kymcousa.com and heard back pretty quickly.
Eventually had a phone # and a name of my area service rep. from KYMCO. Nice guy - lit up the dealer, got me fixed.
The service advisor called back yesterday and said Kymco wanted to clean the grease off and retry the bike before replacing the clutch. This morning I called Kymco USA and was transferred to the California reps voicemail. Haven't heard anything back yet. I also sent a email off to the service advisor saying I would like the clutch (part with the pads) replaced as I do not feel safe on it anymore and that once oil/grease has gotten on the fiction material then soaked in affecting it's griping ability/longevity it will never be right. Plus I said I bought this bike new and it doesn't even have 200 miles on it. Let's hope they get with the program. I wouldn't clean off oily brake pads and send a customer down the road, lol.
Thanks for the e-mail addy. I also sent an e-mail off to them with all the information.