Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.


Messages - Travixius

Pages: [1]
1
Venox 250 / Re: My KYMCO Venox review
« on: January 13, 2010, 09:06:39 AM »
Quote from: topaz6turbo on January 13, 2010, 08:15:51 AM
Trav, Have you spoken to Kymco in Melbourne? If not give them a call (look up there number on the net) and ask to speak with Malcolm Price. Tell him I sent you, and I am sure he will do all he can to get you going again asap. I have dealt with him a few times and have found him to be faultless, and very prompt at getting anything done for me, and Im 300km away!
Andrew Holt
Warrnambool
Thanks for your input, great to have support at least from fellow owners.
I have actually been corresponding with Malcolm through email and it seems he must be out of the office a lot because it takes a week to get an answer. If I get time at work I'll try phoning but ultimately the buck stops with the manufacturer KYMCO and whether the retailer has a proficient  mechanic available all the time, not just occasionally. From what I read in posts and blogs this fork seal issue is prevalent in Venox so why is Kymco not addressing it. Have now emailed KYMCO in Taiwan 4 times about different issues through their global site with no response over a 4 week period.  Venox a great bike but Kymco's after sales service is the most appauling I have ever experienced for any product ever.       

2
Venox 250 / Re: My KYMCO Venox review
« on: January 12, 2010, 07:33:00 AM »
I am now entering my 4th week without my Venox due to the faulty fork seal. I do blame Kymco for the defect however the wait for both the part (which my retailer ordered incorrectly and got the capping instead) and for the mechanic to become available for the job has been excruciating. To be honest I am furious. Also I have messaged KYMCO in Taiwan from their website with some enquiries no less than 4 times and they just don't reply. This just would point blank not happen if I bought a Honda or Suzuki and am now having serious misgivings about the Venox. I know it has the potential to be a great bike but I have only had the bike for 2 weeks out of 7 that I have owned it. Living in a backwater like Adelaide doesn't help either as getting a capable and motivated mechanic can be very difficult indeed.

3
Venox 250 / Chroming or painting engine covers on Venox
« on: December 25, 2009, 01:27:39 PM »
While I'm here has anyone got photos of their bike after chroming the engine plates. I heard a few guys in North America have done it and some Kymco dealers even offer it free. I'm thinking of doing it, but cost is a factor and am also concerned over whether the chroming will peel off.

4
Venox 250 / Re: My KYMCO Venox review
« on: December 25, 2009, 01:02:43 AM »
I just bought my Venox here in Australia 3 weeks ago and it started gushing fork oil all over my driveway. I am now waiting for a seal coming from god knows where (over Christmas could be a wait) Has anyone else had this problem ?.The mechanic at the dealer told me he's never replaced a fork seal before which just filled me with confidence. Will have to wait and see reliability of bike from now on. Not impressed with this at all. Bike is off the road after only 170kms.

Pages: [1]