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Did you try releasing it yet? That turn the forks right reach under and pull cable procedure....
P.S. I forgot to say: First turn the key all the way counter clockwise, then bang on the seat with your fist. Hopefully...it will open.
Are you sure it isn't simply overload of the under seat storage area? I find that, if I pack too much stuff in there, the upward pressure on the seat pan makes it difficult for the latch to release. Try applying downward pressure on the seat, while holding the key in the release position.
The seat problem on the Downtown was poor design: two latches with two cables operated off a single source, the ignition switch. Eventually one cable becomes too loose, the other too tight. My simple solution: remove one latch bracket from the seat pan. Two latches is overkill! If your bike has two latches that's my advice: remove one! If your bike has only one latch then you need to adjust the cable length. Try pounding your fist on the rear of the seat to get it to open then you probably have a turnbuckle adjuster somewhere under the seat.
Are you sure it isn't simply overload of the under seat storage area? I find that, if I pack too much stuff in there, the upward pressure on the seat pan makes it difficult for the latch to release. Try applying downward pressure on the seat, while holding the key in the release position.
Finally found an owners manual pdf to see you have a machine very similar to the Downtown series which does have this problem! To open, turn forks full right, get a flashlight/electric torch and look to the underside. Identify the mechanical cable exiting the bottom of the ignition switch. Pull steadily and firmly on that until you hear the click of the seat latches opening.
Then disassemble the scooter and lube this cable with silicone lubricant. See my post on this topic.
