This scooter has THE worst reputation on this forum!
Mister, I'm inclined to agree with that.
Now Kymco Co have released only One next flagship - AK550.
Not 2 models, not 3 models. I consider the s400 a step back.
But at the same time, Kymco immediately gave up on supporting the xciting 500i. I call the authorized dealer and ask for a belt or rear brake assembly. The dealer replies that they are out of stock.
I consider this a very short support time - when you release only 1 next flagship, but there are no more parts for the previous one. Let's compared with Yamaha Tmax. Yamaha releases Tmax 560 and forgets about parts for Tmax 530? The problem is not the length of time. The problem is the lack of support for the previous flagship. I would understand if there were the previous, previous, previous 10 flagship models. But there is only one.
I was also severely deceived by the official Kymco service in Turkey, the city of Adana. I am writing letters of complaint about the official service to the main office in Istanbul. Turkish and English. Then to the main office kymcoglobal@mail.kymco.com. But they don't answer. It's not a problem. It is very unpleasant that there is not even a formal reply “we have received your letter” “we are very sorry.” Just silence.