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Messages - Rob

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General Discussion / Re: New to Kymco and this discussion board
« on: April 09, 2023, 05:14:12 PM »
I was able to confirm that the warranty got transferred to my name, but only after sending registered letters and several messages to the KYMCO contact page. This is a good thing, since it developed a coolant leak and I had to have it trailered to the local dealer 25 miles away.

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General Discussion / Re: Warranty Transfer
« on: March 09, 2023, 10:14:51 PM »
I tried all the numbers. Leave a message was all I got. I did send the request with the necessary information to a contact page on the website. A letter with attachments was also sent by fax and a traceable original via the USPS. In the end, if it is transferable, it is the VIN that is warrantied, not a person. At least that is what I think. Thanks for the help. I report what happens...Rob

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General Discussion / Warranty Transfer
« on: March 09, 2023, 01:00:21 PM »
Well I have run into the silence at KYMCO USA that others have written about. The 2022 XTown that I bought with 113 miles on it has 18 months of warranty left. My local KYMCO dealer tells me that I have to call KYMCO USA to start the transfer process. No one answers the phone at any of the extensions that I called and I haven't received a reply to an inquiry on their website contact page. I am sending a registered letter with copies of both the original bill of sale and bill of sale from my purchase. It will include the VIN, my name and address. Can anyone suggest anything else to do to get their attention? Thanks...Rob

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General Discussion / 2022 XTown 300i maintenance parts
« on: March 08, 2023, 01:39:18 PM »
Where can I go online to find 2022 XTown maintenance parts: oil, air filter, coolant et?. I don't have a problem with buying from a dealer, but the closest one isn't close.

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General Discussion / Re: New to Kymco and this discussion board
« on: March 05, 2023, 03:56:58 PM »
Apparently the XTown was purchased new last July. The original owner never rode it and used it to pay off a debt to his employer who also never rode it. He traded it in on the purchase of a new truck a couple weeks ago. The dealership posted it on FB Marketplace, I saw it and bought it.

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General Discussion / New to Kymco and this discussion board
« on: March 02, 2023, 10:30:46 PM »
I am waiting for my 2022 XTown 330i to be delivered. I bought it used with 113 miles on it. It was traded in to a Crysler, Dodge, Jeep dealer nearby for a new truck. I am new to Kymco but not new to scooters and motorcycles. Being retired and 73, I was just looking for a scooter that wouldn't be a hazard on a 55 mph highway. That put me in the 150 cc range, but just, and we have a lot of hills in Central NY. This scooter showed up on Market Place and is basically a brand new scooter at a very good price so I bought it. My last scooter was a Piaggio BV200 that I loved and I hope that I feel the same way about this one. I went with Kymco because they are the only decent dealer nearby. Stay tuned for my first ride report once the snow melts and the temperature is at least 50.   

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