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My wife was on her first extended ride and we crossed the Columbia river on a small ferry.  During a second stage of the loading process, a big truck pulled on a tipped the boat forward enough to roll the scoot off the stand and grind it back and forth against the non-skid grit epoxied to the deck before we could run over. 

The repair was pretty major.  We did get some silver touchup paint from the dealer so don't give up.  I also used some Duplicolor brand "perfect match" spray paint in reflex silver metallic and it is nearly a perfect match.  The black was easy to find at the auto parts store by just using some satin enamel and some flat in places.

Good luck with heated grips on this scooter.  I tried it and found out that the throttle grip is combined with the throttle tube so that a complete grip and throttle assembly change would be required to integrate heated grips.  This is not a common way of putting things together and after doing many heated grip conversions was a surprise to me.  I ruined the stock throttle grip in the process of experimenting but at least a new factory grip was pretty cheap.  I ended up buying a nice set of Gerbing wireless rechargable heated gloves plus a pair of scooter hand guards and the combination is doing the trick for up to 6-8 hours of riding at a time. 

http://coreheat.net/Products/Heated%20S2%20Gloves.html

http://www.powermadd.com/products/PowerXScooter.html