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« on: November 09, 2012, 08:45:34 PM »
I'm looking for a reputable source for OEM Kymco parts. Any recommendations?
I can tell you who not to use:
kymcopartsonline- They accepted my order, charged my card, failed to ship an in-stock part for over a month. Zero customer service. I cancelled the order, received confirmation of the cancellation, but they never refunded the charge. Their explanation was that they have a new, second warehouse and that "This company is really a mess right now." No kidding. Finally had to dispute the charge through my credit card company.
kymcoparts123- They accepted my order, charged my card. I didn't receive an order confirmation or tracking number, so two weeks later I called them to inquire about the status. The guy that answered the phone said "Oh yeah, we're no longer selling Kymco parts and your order was cancelled." No notification of such a thing was ever sent and they didn't refund the charged. Careful with these clowns, their site is still up and you can still order parts.
Anyway, just looking for a company where I can order parts online and actually receive them.
Thanks in advance!