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Messages - msolok

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1
Almost time to go to work but want to ask if the scooter should at least crank over with killswitch engaged. I thought it did when I first got the scooter. Now when the killswitch is engaged I get nothing at all. Obviously I have the brakes engaged too and still no crank and key in on position.

Also, is there any safety switches built with the kickstand in mind ?

The purpose of the kill switch is to kill the engine. While the kill switch is on the engine will not work. The engine should not turn over while the kill switch is engaged. If your engine does there is a problem with the kill switch.

As for a side stand kill switch, it depends on what scooter you have. Some do and some don't.

2
I am up to around 1,600Km on the Downtown now. Since dropping is off at the Service Centre the first time there has only been 1 incident with it stalling. Other than that it's been running well, nice and smooth.

It took a long time for the switch block to come in to fix my headlights issue. But it's now been replaced and it is running well. I am quite happy with it, even after the initial stumbles.

3
General Discussion / Re: Why Kymco 300 & not FORZA?
« on: July 07, 2014, 12:30:46 PM »
When I was looking around for my first bike a few months ago I had it narrowed down to with the Honda Forza or the Downtown. The Downtown won on many fronts:
- The Downtown was a fair amount lighter. With my fat butt in the seat the less the scooter weighed the better
- The Downtown has noticeably more power. My area is hilly with 80+km/h roads to get anywhere, so I need the power.
- I fit on the Downtown. Have enough room to move around and get comfortable. On the Forza my knees hit the dash and was very uncomfortable.
- The Downtown has the looks, IMHO. Looking at the Forza and the Downtown next to each other I thought the Downtown looked the business and the Forza looked plain.
- The downtown is reliable. Kymco is known to be a good reliable brand, which started out as a part of Honda and has grown. They are now making engines for BMW bikes. Hell Kawasaki are even buying the whole damn Downtown from them to sell under Kawasaki name (so in this case the good old Japan quality is really ROC quality).

In the end I got the Downtown for slightly less than the Forza but got a bigger, lighter, more powerful, better looking bike. For me the Downtown was the obvious choice.

4
Downtown 300 / Re: Fuel gauge flashing / fuel light on dashboard
« on: June 23, 2014, 11:19:07 AM »
Also, I've noticed a fuel symbol on the dashboard. What purpose does this light serve?
Does this activate when the tank is close to empty whereas the above flashing only serves as an early reminder to plan for a gas stop ahead?

Appreciate any help you can offer on this!

With my Downtown once the fuel gauge starts flashing I still have 2-3L in the tank. The little fuel indicator starts flashing when I am down to 'reservr' fuel of like .5L

5
Nothing has been fixed, per-say. The bike has yet to go back to the service centre.

The problem is it hasn't been getting cold enough to really test how well the bike runs in the cold. It was colder when I was having the stalling issues than it is now (which is strange as we have now hit winter), so it's hard to really gauge if the issues are resolved or if it's just not cold enough to be happening.
Since getting my bike back it has only stalled once, and that was about 10-15 seconds after it was turned on and it was sitting on it's centre stand (it also wouldn't turn on over for a few minutes afterwards).

I am fairly happy with how it is running at the moment though. I think the engine is settling in fairly well and is getting smoother and more responsive. It will be going in for it's first service in a week or so, so hopefully they will fix the light relay then and take a further look and make sure it is running well.

6
So had a few more rides on it since getting it back. I have noticed that it seems to be running smoother than previously and much more responsive from when it's turned on. The only differences between now and last week are that it has been to the service center and had it's injectors removed, inspected and reinstalled, and we are having unseasonably warm weather this past week+.
So it could be that the bike is behaving as it isn't really getting that cold and the issue is with cold starts.
Or it could be that the injectors were incorrectly installed or seated and when they have been inspected it's fixed them up.

I'm going to keep my eye on it and see how it goes once it gets cold here again.

7
So my bike was due at the workshop yesterday for them to take a look at the issues. So I jumped on the bike ready to take it down, switched on the headlights and they didn't turn on. After around 5 seconds they came on full strength. Thinking that was weird I switched them off and back on, and they took a bit longer to switch back on. First time that had happened.

But with the headlight on I was ready to go. Had given the bike a few minutes to warm up (as I always do) and I was away. As usual for the first 10-15 minutes the bike was running fairly rough but after this seemed to become much smoother and more responsive. The ride to the service center was, thankfully, uneventful other than the roughness at the start.

Got it to the service centre and continued on to work. By 3:45 in the afternoon I had not heard anything from them so gave them a call. The response were:

1) They took the bike on 13kms of a ride (a 3km ride then a longer 10km ride) and didn't think it was particularly rough and it didn't stall. They took a quick look at the injectors and they were clean. Don't know where else to look and nothing else done.
2) Didn't think the rattling from the front end was out of the ordinary so didn't investigate.
3) They switched the headlight and it came straight on. Didn't investigate further.

Their suggestion was that I could leave the bike with them for a further few days and they would take another look. Kymco had asked them to replace the injectors in the bike in an email over a week ago but they didn't have any and had to order them in. So there was going to be a wait for them.

Needless to say I was fairly annoyed at the lack or progress so I called the dealer to tell them so and tell them I was after a refund. After numerous calls (they had to keep calling the service center) the response from them was:

1) They were annoyed that they were stuck 'in the middle' of me and the service center. They didn't like that I pointed out my contract of sale was with them and it was there legal responsibility.
2) Thought I was out of line at getting annoyed at having to leave my bike with them multiple times to get issues present from delivery fixed
3) Decided it was my fault these issues were occurring as I filled up with Premium 98RON petrol and they told me not to. Told me Kymco didn't know anything about this and it didn't matter what they said. They got very annoyed when I told them Kymco's stance is what is important here and that their opinion, as a dealer, was unimportant.

The end of my conversation with the dealer occurred when the manager of the store was screaming down the phone at me saying that they didn't care and to 'take them to court because I would lose and then they were going to come and get me'. He then hung up on me.

More than a little amused at the dealers lack of basic customer service and complete lack of understanding the damage the internet would do to his reputation, I proceeded to the Service Centre. The guys there were fairly nice and explained what they had done. I simply agreed to get them the bike for a few more days in the future (even though they don't provide loaner bikes and I live 35km away) but asked if we can check the headlights before I go as I know something is wrong.
We get out to the bike and test the headlight. They don't turn on. The service guys very quickly proclaimed it hadn't happened at all during any of their testing during the day. Looks like a faulty contact in the switch. So they have done a quick fix to the switch so the headlights turn on but have to order in replacement parts for an actual fix.

Haven't had a chance to ride the bike since letting it sit overnight to know how it goes now. Them reseating the injectors might have helped. But I still have to wait for them to get replacement injectors and headlight switch and then leave the bike with them for a few days.

As for the dealer, needless to say I will be suggesting to everyone I meet not to use them. They are pathetic.

8
Hey guys,

Sorry for the lack of updates in a while but I haven't made a lot of progress. In short I was told to take my bike into the service center any time just call them an hour before to let them know to be ready. So I went to do that last week.when I call them they say they have no knowledge of my bike, it's issues or that I was going to be brining it in. I am told I must book it in for a service and from there they will look at the issues. The first time they can get to look at it is in a week.
Needless to say I tell them that is unacceptable for a bike faulty on delivery. So they take my details and say they will call me back in half an hour when they work out what can be done. Never got that call back.
So I have to call them again. Only for them to say they have no knowledge on my bike. So I go through it all again with Another promised call back at the end.
And then no call back and it repeats for a third time.

At this point I am pissed that this entire thing is taking so long and so much of my time. So I tell the dealer I am sick of it and just want a refund. I get a prompt reply from them saying they had spoken to the service center and they thought I was going to be calling them back to book it in. The dealer then books the bike in for a service on Friday. So I need to drop the bike off to them at 8:30 (and be late to work) and they will 'hopefully' have the bike fully fixed and ready to go by the end of the day. If it's not I will just be taking back my cash and leaving them with the bike.

All up I am very disappointed with the dealer and service center. I am not even riding the bike anymore due to these issues.

9
I'm sure it's a surprise to on one here the response I got from Kymco today. They confirmed that there are no issues at all using a Premium 98ron petrol in my bike.
What was a surprise was that Kymcoknew the bike I bought, from who and when with me only supplying my name. Very impressive that they go to the effort of looking up my details after a simple email to them.

10
zombie: I am exactly the same at this point. Pretty riled up with their responses to the issues those far. They have just been really dismissive of it all. Not happy with them at all.
I have even taken a look at the Kymco manual and they seem to recommend fuel above 92ron. No mention not to use a 'too premium' fuel (which sounds like complete rubbish anyway).

vivio: Yeah, that was my real feeling all along.

I have gone to the extent of sending off an email to Kymco to get their take on this. I will then have something official I can cram under the dealers nose. I am at the point of wondering if I just take the bike back and demand a refund. If they were more accommodating and did their proper prep before giving me the bike, this would be a none issue. But this would be a real shame as I do like the bike itself.

11
wakeupmaggie: Thanks for the advice. I had received the same advice when doing my Learner Course. Their reasoning is that not only is there a chance you forget to turn the bike off with the key (those lights and electronics are on and you will end up with a drained battery) but also that some bikes can have issues with constantly turning off via the Kill switch, and premature wear of the switch.
While I have no way of knowing if they are just talking rubbish or if there is truth in it, but I follow the advice anyway. Saves me forgetting (as I keep doing) to turn off my lgihts and having a dead battery. It's always off via the key, not the kill switch.

zombie: Thanks for all the advice. Never worked on a bike before, so I am a little reluctant to do things like this. I might have to get myself a Service manual and start looking around the bike. However I am reluctant to do anything major with the bike as it is only 2 weeks old, so still has it's full 2 year warranty. Doing too much with the bike the dealer/Kymco may turn around and say I caused the issue (a common excuse for many Car dealers/mechanics here in Aus).
As for the Seafoam, unfortunately it is not available to us here in Australia. I have to make do with what we can get.

Spoke to the dealer again today and they have said the issue may be that I filled up with Premium fuel. They seem to think that I should only be using regular fuel and anything else could be causing issues. They have offered for me to bring the bike in and they will take a look and fix it up for no charge (which they really have to do with the Australian Consumer Laws anyway), but they still think one cause is the fuel I am using.

So what do you guys think. Could the Premium petrol be the cause of the issue. I filled with 98RON petrol, as the manual stated to use 92ron or higher.
I did point out the bike had been having issues before I filled up, but they just said it sounds like the petrol. So I guess I will be taking it in to them for them to deal with.

12
Thanks all for the suggestions. I have flushed the fuel and filled it with known good, Premium fuel, run some Seafoam equivalent through the engine, and given the engine good runs at 80KPH+ (with some decent reving to get the fuel moving through it).

In the end I have still been noticing the engine is running and sounding rough when it is just turned on or somewhat called, is slow to respond and accelerate when called, and often has the feeling that the engine is about to cut out when crawling along (such as in traffic). It hasn't cut out since I refilled with better petrol, but the feeling was still there. Often I was able to increase the throttle when it had that feeling which I think might have stopped it from stalling.

But today I jumped on the bike for a quick ride. The engine had warmed up and it was running OK (not as cold today as some other days I have been riding) but not great. I got to some traffic which was only crawling and stopping regularly so was just sitting happily keeping up. Until the engine died. I had to stop and crank the engine for a few seconds for it to start back up. So I caught back up with the traffic and was sitting with them for another few minutes and the bike dies again. At this stage i wheel it off the road to get out of peoples way. Again it takes some cranking to get it to start back up but I am eventually off again.

No idea what is happening with this bike but it really isn't happy. I think i'm going to have to contacting the dealer again and insisting that the bike is stripped down and looked at. A real shame as when the bike is running well it's a really nice ride.

13
Thanks guys. At this stage I haven't had much of a chance to play on the bike more, due to the constant rain. I am hoping to give it a really good run in the next few days and see how it is after that.
After speaking to the dealer he seemed to think it might have been an issue with stale fuel. He suggested I see how it runs over the next few tanks and then get the workshop to take a good look at it.

14
Hey Guys,

Had a bit more of a ride on the bike over the last few days an I am still unsure. Being so new to riding with little experience of other bikes I am unsure how much vibration to expect at idle. When the bike is first turned on (so only front brake applied) how much vibration do you expect.

With my bike I still get a fair amount of vibration when the bike is turned on (or at idle after a decent ride). The mirrors vibrate around a fair amount. How much do you guys think is normal?

15
Hey guys. Got another update on my bike. Like I said earlier, after I did the throttle reset yesterday the bike seemed a bit smoother, but it was still noticeably rough when idle. Things where still pretty shaky when I turned it on or was sitting at lights. But being new to riding and the Downtown being my first bike I was a bit unsure as to what is normal or acceptable. All I could really compared it to was the Honda CB125 that I did my training on, and it was noticeably smoother at idle.

So anyway, I have been riding it around and getting used to it. Today the fuel gauge starts flashing at me to say the tank is low. I wanted to use up as much of the suspect petrol as I could before refilling to make sure all the containments had been cleaned out, but I had no idea how much petrol was actually left. So I did a bit more riding and then filled up. Using the Premium fuel that they had (98ron, no ethanol) it took just over 10.5L. Jumping back on it I notice a just about instant improvement. Idle just after switching on was still rough but by the time I had driven 1 hundred meters out of the petrol station and to the lights it was idling very smooth. It was a huge difference.

Clearly something was up with the petrol the dealer had filled it with. Thankfully they seemed to put less than half a tank in, so hoping nothing has damaged the engine. Going to be speaking to them tomorrow about it!

Thanks again all for the advice!

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