Good news! I wish I was as fortunate. Early this week my dealer called that my warranty parts were on its way. Today they informed Kymco has yet to ship. 😡 So here I am looking at a sunny weekend around 70 degrees a no scooter to ride. I can't begin to tell you how disappointed I am with Kymco's customer service.
I understand. The second time I took my Like in was for it stumbling, running rough, and the check engine light coming on. It took them 5 days to reset the check engine light and call me telling me it's fixed. I picked it up and just 2 miles from the dealership it starts to hesitate and the check engine light comes back on. So the next day I took it back to the dealer. After one week, they determined that the throttle position sensor is bad. 3 weeks later Kymco didn't know if they were going to replace just the sensor (for which there is no part number for) or replace the computer and throttle body. After I started calling and showing up at the dealership every day did they finally decide to replace the throttle body and computer. 2 days later they called to tell me it was ready for me to pick it up. So yes, I do understand.
I wasn't able to get the new exhaust installed yesterday as I had to go out of town at the last minute. Since my local dealership is closed on Sunday and Monday, I have to wait till Tuesday to get it replaced.