Has anyone dealt with this vendor before?
Renee
Yes,
It is very fly by night (but almost all scooter parts / retail seems to be a real (bad) joke to me). I can drive there from San Diego it is about 1.5 hrs. I ordered a two oem parts and one was correct and the other was wrong. It took 6 weeks to straighten out but eventually, the guy sent me the correct part and a box for me to return the incorrect part with the shipping paid.
I'm between a rock (Kymco Parts Online) and had hard place (My local dealer which is back to being an Kymco parts dealer?). This time when I needed rear brake pads I went with my local dealer because they had the parts in stock and I didn't want to end up with the wrong parts again. But, I paid a heafty price - my local dealer marked the price up 50% over the standard retail list price bring the total with tax to almost $50 for rear brake pads!
The moral of the story? You pay one way or the other. Regarding the parts being in stock.... The ultimate was JC Whitney - there definition of "in stock" is the raw materials are in the ground in china! lol. I considered buying a replacement OEM exhaust and I asked. He said the warehouse central warehouse had 10? in stock. I asked if he could call them to confirm the ship time and verify inventory. He did but the time span was up to 3 or 4 weeks before I would receive the part.
As I recall the guy I spoke with was knowledgeable but seems to do this part time. So I say go for it but put a reminder in your calendar to check for an order update each week. Pay with a credit card (ideally not paypal) so you have the power to file a charge back if it becomes necessary. I file charge backs but only as a last resort - I work with the vendor first and I'm flexible.
Good luck and post your results.
Paul