Author Topic: Kymco Diagnostic Tool in the UK?  (Read 1419 times)

Forbes1964

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Re: Kymco Diagnostic Tool in the UK?
« Reply #15 on: September 02, 2019, 06:12:40 AM »

Unfortunately you can not compare mechanics appointed by dealers in the US with many mechanics appointed by dealers in our country.

In the US no dealer will appoint a mechanic at a dealership, UNLESS the mechanic is fully qualified. I am fully aware of this, because my son in the US is a qualified Ford, Audi, and Infinity mechanic. (Due to a shoulder injury he had to leave the industry, but that's beside the point).

In our country it is quite common that dealers appoint people who are not fully qualified. Apart from that - due to poor salaries and better opportunities elsewhere, qualified mechanics often hop around from one dealership to the other. Then they often start working on different models without having proper experience or training.

I personally had several bad experiences with incompetent mechanics on my own vehicles. For example - my wife drives a Ford Focus. Some time ago she experienced a problem with the car.  At the time I was too busy at work to work on the car, and my wife took the car to a Ford dealership.
 In short - after spending a small fortune on parts and repair costs, nothing changed - they couldn't solve the problem. Complains didn't help - each time my wife was complaining they just gave explanations which didn't make sense.
 In the end I solved the problem myself by discovering the worn component by pure fluke. (Brake disc was worn - the brake pad was slightly loose and made a rattling noise).

There were more incidents, but yes - I don't trust the local tradesmen, and I have good reason not to trust them. I don't have any reason to feel bad about my feelings - many people are complaining everywhere.
It’s the same in America in that not everyone who works on your car is properly trained. In theory every untrained mechanic is supposed to be supervised by one who is trained in that area. In practice, it depends on the willingness of the tech to ASK questions when he’s uncertain and the willingness of the trained individual to assist him. So it often depends on the dealership and the cohesiveness of the employees. Our shop is fairly close knit, so we’ll usually help each other if a tech is in over his head. And they know I’m kind hearted and don’t have the heart to watch a tech struggle in left field unless he is stubborn and unwilling to accept my assistance.

Also , as time passes, there are fewer and fewer techs who are skilled in older stuff. For example, Fewer than half of us know how to time a distributor in a car. A carbureted vehicle came into the shop, and at the time, I was the ONLY one who could adjust it. Lol.

As for scooters, as long as you have the confidence, desire, and ability to perform the needed repairs, that’s what matters.


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CROSSBOLT

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Re: Kymco Diagnostic Tool in the UK?
« Reply #16 on: September 02, 2019, 11:04:05 AM »
Forbes, WHY do you always make so much sense?
Karl

Three motorcycles 1960-1977 (restored a 1955 BSA)
Agility 50
Yager 200i
Downtown 300i
Navy tech, Ships Engineer, pilot and aircraft mechanic

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