Cuts out!

[Forest Grump]

Nope, they haven't called yet!  Going on 4 weeks in the shop of one of America's largest motorcycle dealers.

[ludo]

Nope, they haven't called yet!  Going on 4 weeks in the shop of one of America's largest motorcycle dealers.

Not cool :-(
Sorry to hear that.
I hope they get back to you ASAP and fix that Yager!! :-)
Let us know.

[Forest Grump]

Still not fixed, waiting for a new coil, waiting fo a mechanic to install it.

[Forest Grump]

Well it has been quite awhile since I took it into the shop so I called Kymco in SC.  I talked with customer service , I mentioned the word lemon and she perked right up, enough for a vice president pick up the phone.  He was very cordial and was going to call Chaparal for a history of what they have done and why.  I told him I was very concerned about the present cost to me. I was also concerned about my lack of having the scooter for so long. 

Chapparal was supposed to have it fixed today but no calls.  Scooters do qualify for the California lemon law especially those that are in the shop for over 3 weeks.  I will wait for Kymco to come up with a resolution that is suitable.

[ludo]

Good!
I think you got Kymco's attention now.
Hopefully it will be resolved very soon.
No loaner either?

[Forest Grump]

Chapparal called , scooter is fixed!  Only problem now is what they want to charge.  I told them that their fee of $510 is rediculous especially when it includes a fuel injector I didn't need.  They admitted they could have tested fo spark but didn't.  I speak with the service manager on Tuesday.  I offered to pay half no more.  We shall see what they have to say.

[ludo]

I had the same problem few years ago with a Vespa dealer and Piaggio wasn't helpful at all.

If the bike is still under warranty, Kymco should take care of that.
Didn't Chapparal start working on it AFTER contacting Kymco?

Good luck Forest!
:-)

[DaveABQ]

I had bought a coil when mine did it, threw it under the seat just in case, here in new mexico you can be in places far from anywhere, don't need that

[Forest Grump]

Picked up the scooter today.  Chaparral was called by a VP from Kymco and told the new injector was on them.  They went down to $380 I said no.  I told them I wasn't going to pay for their learning curve or their injectors.  They removed the new injector and reinstalled the old one which was good.  The new price $242 which I paid.  Thank you Kymco for your help.  Chapparal learn how to diagnose simple engine problems.  Think I saw the tech that worked on it, he wasn't a happy camper but was polite.  Saga is over.

[ludo]

Good to hear you got your Yager back!
Hopefully, you have more Kymco dealers around you ;-)

One question; wasn't your scooter still under warranty? Wasn't that repair considered as a defect by Kymco?

[DaveABQ]

How is it running, any more issues, is the problem solved?