When I took it in to him (RideAway Motors, if that's who you're thinking of) he was helpful in the sense that he told me what to do. Whenever I brought a piece into him he would sell me a part and would never actually show me how to put something in or remove something, he would actually sit there and watch me do it and if it didn't turn out the way he thought it would he said that's wierd and just sort of left it at that. If I wanted something done I would have to leave the part with him and wait for him to do it another time because he (at least he told me, every time I went in he was on the computer) he was too busy working on other scooters. I ended up getting it out myself. I got a dremmel tool and carved an indent in the side of the race and got a hammer and driver and just beat the indent until the race popped out. I've now fixed my water pump, the scooter was working fine but I have a new unknown problem, but that is for a different thread. Thanks for the suggestions.