The 500 has the notorious cold start issue. And many have had the exhaust cam wearing out prematurely. Apart from the above, I suppose low sales due to the lower fuel price not driving people to look for more economical means of transportation, even though the xc500 was well priced for its cc capacity, a more powerful bike can be aquired for the same amount of cash. This analysis and opinion piece is based on my ownership, and perusing of this forum over the years.
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