I took delivery of a new blue 2019 Xtown 300i ABS about 6 weeks ago.
At the delivery time ordered spare drive belt and proper shop manual (Kymco).....knowledgeable and experienced parts man, from selling dealer.
Belt arrived from SC in a couple of days.
Manual not here yet---Kymco, like the Japanese makers, uses outside source (most in MI) for their shop manuals. Follow up on my part, "hasn't been printed yet, working on it".
My point: that stuff should be figured out before bike goes on sale! Official shop manuals are nice to have/use for reference/use.
My scooter has no problems---based on over 65 years of two wheel experience, for now I can keep it going......for now.