I don't think what you experienced is all that out of the ordinary, but it also seems clear to me the dealer is looking to make an extra $500 on the machine. Doesn't matter what they call the fees; they are padding the OTD price. If you've ever used Cycle Trader or ATV Trader, this is pretty common. You will see many dealers advertising machines at very attractive prices but then if you look at the listings, you will see that they say the price does not include "setup or destination fees." Interestingly, some dealers tout the fact that they do NOT charge these fees, essentially selling you the machine for the listed price, plus tax, title and registration. Other dealers, however, seem pretty firm on the idea that these fees are just part of doing business and do not want to negotiate on them. This is where I think a consumer who is willing to do a little homework and haggle can save some money. I emailed and/or talked to a handful of Kawasaki and KYMCO dealers before I purchased my UXV 450, and it was interesting to see the differences from one shop to the next regarding how much difference there was between the advertised prices on some of these side by sides and the actual, OTD price.