nO OFFENSE, tHE DEALER SHOULD HANDLE THIS ONE. Just about EVERY system on your scoot could produce these symptoms. If you take it to the dealer we would all like to here what they have to say! (who's we Kimosabe') You will find Kymco USA/ UK/ wherever has one of the BEST support crews in the scooter market. They are working VERY hard to build a reliable, competitive scoot. Dealers on the other hand have family's to support! You should be fine w/ a few phone calls. Hey by the way... wELCOME aBOARD!