Perhaps a phone call? I have tried to email Kevin (Kymco usa) a few times. I called the dealer local to me and explained the trouble I was having. They gave me the number, and I had the Prob. solved Imed. I can only guess the volume of emails they receive every day. Maybe 8-9! Just kidding... Ps. The local dealer (un-named) told me my '04 Super Fever was sold as a Canadian/ Mexican import, and NOT a U.S. scoot. This was because TWICE they ordered the wrong throttle cable. I have been using the "net" since.