Kymco better hurry up with my recall part.

[Snoopzilla]

Been smelling gas last few times I’ve taken the Like out. But haven’t seen any leaks.  Well today I see a nice small puddle under my scoot.  Talked to dealer the other day to ask if they got it (was told couple months ago they will auto ship it). Turns out they’ve got a new service manager now who says they need to order and submit a warranty claim (not sure which is which, I did like their old service manager a lot he was very knowledgeable ).   Dealer lady who’s in charge of parts has said it’s been a nightmare and a half getting parts from Kymco the last 6 months.  If she does get a part it’s the wrong one and she has to send it back and wait again for the correct one (Kymco hasn’t been charging them for shipping) I’ve been wondering why it seems like I constantly need to add gas lately (I’ve been keeping it around half full since Kymco said it may leak when full). Well there goes that logic.


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[Stig / Major Tom]

Recall reads:
These units have a high-pressure electric fuel pump that may leak fuel through the rubber plug around the electrical wiring inside the fuel pump when the fuel tank is overfilled.  When overfilled, the high pressure in the tank may result in leaking fuel and potential fire hazard.

If you remove the underseat bucket are you able to look at the area they are referring to?
On the first gen. LIKE their recall has to do with the fuel line hose clamps leaking....But on the 2nd gen. LIKE it seems to be something else?
"leak fuel through the rubber plug around the electrical wiring inside the fuel pump"...…..anyone have a diagram of that area?

Short term fix of not filling the tank - does that stop the leak?
What is the part which will fix this?
Stig

Phone (888) 622-0781 between 9 a.m. and 5 p.m. ET Monday through Friday. Me, I'd give them a call. Light a little fire, somewhere.

[Snoopzilla]

Recall reads:
These units have a high-pressure electric fuel pump that may leak fuel through the rubber plug around the electrical wiring inside the fuel pump when the fuel tank is overfilled.  When overfilled, the high pressure in the tank may result in leaking fuel and potential fire hazard.

If you remove the underseat bucket are you able to look at the area they are referring to?
On the first gen. LIKE their recall has to do with the fuel line hose clamps leaking....But on the 2nd gen. LIKE it seems to be something else?
"leak fuel through the rubber plug around the electrical wiring inside the fuel pump"...…..anyone have a diagram of that area?

Short term fix of not filling the tank - does that stop the leak?
What is the part which will fix this?
Stig

Phone (888) 622-0781 between 9 a.m. and 5 p.m. ET Monday through Friday. Me, I'd give them a call. Light a little fire, somewhere.

There’s actually an access panel on the floor board, 4 screws on the corners and you pull it up (since the fuel tank is under the floor board on these.  Yeah I’ve only been filling half way and haven’t come close to even a full tank since finding out about the recall.  I will pull up the access door and take a couple pics

[Snoopzilla]

Recall reads:
These units have a high-pressure electric fuel pump that may leak fuel through the rubber plug around the electrical wiring inside the fuel pump when the fuel tank is overfilled.  When overfilled, the high pressure in the tank may result in leaking fuel and potential fire hazard.

If you remove the underseat bucket are you able to look at the area they are referring to?
On the first gen. LIKE their recall has to do with the fuel line hose clamps leaking....But on the 2nd gen. LIKE it seems to be something else?
"leak fuel through the rubber plug around the electrical wiring inside the fuel pump"...…..anyone have a diagram of that area?

Short term fix of not filling the tank - does that stop the leak?
What is the part which will fix this?
Stig

Phone (888) 622-0781 between 9 a.m. and 5 p.m. ET Monday through Friday. Me, I'd give them a call. Light a little fire, somewhere.

Here’s the access hatch (sorry only 2 philips screws).  And here’s the top of the pump, as you can see soaked with fuel on the top.  Yes the recall is for a whole new pump to be installed (must have a new revision)



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[Stig / Major Tom]

Wow, yeah, time to park that scooter and away frrom your house!
Couldn't picture a leak from wire plugs......but now I see what they are talking about - those 2 blue collars around those wires.
Yeah, that's not a DIY fix.
Sorry for your troubles with this nice scooter.
I'd still give KymcoUSA  a call to find out the ETA of replacement pumps.
Dang shame....can understand that overfilling might have unsealed those plugs....but now any level will try to work it self out.
Not good! I'd email that wet photo to Kymco.
Thanks for sharing the pix!
Stig

[Snoopzilla]

Wow, yeah, time to park that scooter and away frrom your house!
Couldn't picture a leak from wire plugs......but now I see what they are talking about - those 2 blue collars around those wires.
Yeah, that's not a DIY fix.
Sorry for your troubles with this nice scooter.
I'd still give KymcoUSA  a call to find out the ETA of replacement pumps.
Dang shame....can understand that overfilling might have unsealed those plugs....but now any level will try to work it self out.
Not good! I'd email that wet photo to Kymco.
Thanks for sharing the pix!
Stig

I just emailed the Kymco rep that handles our region, think her name is Kathy Burgess.  I asked her why I have seen accounts of people on reddit that bought their like 150 way after I did that already have the fix done, when I was one of the first to purchase one.  I also included the pics to hopefully escalate it

[Snoopzilla]

Wow, yeah, time to park that scooter and away frrom your house!
Couldn't picture a leak from wire plugs......but now I see what they are talking about - those 2 blue collars around those wires.
Yeah, that's not a DIY fix.
Sorry for your troubles with this nice scooter.
I'd still give KymcoUSA  a call to find out the ETA of replacement pumps.
Dang shame....can understand that overfilling might have unsealed those plugs....but now any level will try to work it self out.
Not good! I'd email that wet photo to Kymco.
Thanks for sharing the pix!
Stig

So I will say, whomever Kymco USA has running their Facebook account has been pretty responsive.  Unfortunately my dealer isn’t open today so they will contact
Them tomorrow and said they would keep me in the loop

[Snoopzilla]

Update:  Got a call from the dealer today Kymco is shipping my recall pump.  Kymco also messaged me to tell me the same.  So I guess if you ever need anything from Kymco, messaging them on Facebook seems to be the way to go of all places