Biggest selling point for Kymco in the USA?

[Stig / Major Tom]

To my mind it is the fact that they are well built, reliable and rarely need complicated servicing.
So....the fact that there is so little factory support in this country is a moot point for a lot of us owners.....which we come to understand after the purchase. Lack of factory support certainly isn't a selling point up front!

my two centimes....
Stig

[NorWeWa]

Yes it is kind of hard on dealer mechanics when they don't have a log of service requests.  I recently took a look at my CVT drive on my Downtown, everything looked better than OK. Not even all that dirty inside after 5200 miles. 

Art 

[rjs987]

That's what I was realizing before I bought my AK.
I find I tend to do a bit more investigating of things before I buy bigger items. To the point that I end up teaching the dealers I visit about some of the features included on the machines. Did that with my Honda dealer when I was about to buy my CTX1300, and also a few Kymco dealers I visited when I was looking at the AK.

[randyo]

my local dealer is multi-brand Hon/Yam/Kaw/Suz/Polaris & Kymco. I know the service dept and owner very well. My info is that Polaris returns for warranty & repairs most often, and Kymco least often. I own 3 Kymcos, 2 Suzukis, a Yamaha and a Honda snowblower, and a Honda GX160 engine in my little tow behind backhoe, and a Tecumseh powered generator that I take there for service

[Neil955i]

Here in the UK, support from KymcoUK has, in my experience, been first class.  Both with my X-Town and now with my DTX360, warranty work has been undertaken without demur and whilst maybe not as quickly as this impatient rider would wish; I do understand the delays when parts have to be shipped in from abroad.

I know this is not your experience in the USA.

[randyo]

Here in the UK, support from KymcoUK has, in my experience, been first class.  Both with my X-Town and now with my DTX360, warranty work has been undertaken without demur and whilst maybe not as quickly as this impatient rider would wish; I do understand the delays when parts have to be shipped in from abroad.

I know this is not your experience in the USA.

it really depends on the dealer more than KymcoNA, other than waiting for parts at the peak of covid, I have had excellent service

[wymple]

Waiting months for a simple fuel pump that should be a shelf item with no communication from Kymco even to the dealer is a deal breaker for me. I like my Kymco, it will still be the last one.

[NorWeWa]

Waiting months for a simple fuel pump that should be a shelf item with no communication from Kymco even to the dealer is a deal breaker for me. I like my Kymco, it will still be the last one.

   What model Kymco ?

[wymple]

   What model Kymco ?

2012 500

[NorWeWa]

2012 500

   Does your fuel pump look like this ?  Not the right year in the add but the right Kymco part number.

https://www.ebay.com/itm/394211809713?hash=item5bc8dad9b1:g:NN8AAOSwC3lhjriW&amdata=enc%253AAQAIAAABAJr0sUGM4B6cohuSBSTbvgj1lcHQ5mfaQL4dSDsmnH0vghiKV13QXAOcsuKCDnLeWTNXUWa66aWEmTLDQ92C7ekyj0OE26NxQSqlInmJb%252BTnn1dCaDeDoul3R0RF9d2qhMrPcf4YQdUgHKY%252Fc6%252Fyfsvg81XBv1WycoIYcu7BPw%252FY5pXa9d%252B09AxJS47sg

[CROSSBOLT]

Yes, well built and reliable. 2 year warranty was the big selling point but with so few dealers in the US actually honoring the warranty it was a moot point.

A little more reliability in starting would be nice on some models but we will have to solve that one....

[wymple]

   Does your fuel pump look like this ?  Not the right year in the add but the right Kymco part number.

https://www.ebay.com/itm/394211809713?hash=item5bc8dad9b1:g:NN8AAOSwC3lhjriW&amdata=enc%253AAQAIAAABAJr0sUGM4B6cohuSBSTbvgj1lcHQ5mfaQL4dSDsmnH0vghiKV13QXAOcsuKCDnLeWTNXUWa66aWEmTLDQ92C7ekyj0OE26NxQSqlInmJb%252BTnn1dCaDeDoul3R0RF9d2qhMrPcf4YQdUgHKY%252Fc6%252Fyfsvg81XBv1WycoIYcu7BPw%252FY5pXa9d%252B09AxJS47sg

No, not even close. It's more like the in tank pumps you see on cars , as I recall.

[NorWeWa]

No, not even close. It's more like the in tank pumps you see on cars , as I recall.

Is the 2012 500 Xciting, fuel injected or carburetor  ?

[randyo]

No, not even close. It's more like the in tank pumps you see on cars , as I recall.

yep, my V-Strom 1000 has the same fuel pump assembly and part # as the Suzuki Grand Vitara SUV

[randyo]

last Wednesday, I dropped my UXV450i off at the dealer, hopefully for a short time only, they had it nearly 3 months a couple years ago, waiting for parts, and ended up getting generic non Kymco parts from Graingers, they also tried getting Arctic Cat Prowler parts as well as they are just a rebadged Kymco.

4wd is out, likely needs CV joints click click click

While I was there, I was at parts counter ordering a new battery for my AK550, they couldn't find the Yuasa # also ordered a 5 gallon pail of VP 50:1 premix for my chainsaw, while I was there, the owner heard my voice and came out to talk to me. He's sold a dozen AK550s at his other dealership and expects to sell another dozen by the end of the month. I made him aware of the parasitic drain issue that AKs seem to have, he's bound to make some noise with Kymco. He doesn't sell a lot of scooters at his dealership local to me, but a few, the local dealership sells more 4wheel ATVs & SxSs and fewer 2wheel, and vice versa at the other location.