I did as suggested on here....battery out, I checked the voltage (which doesn't mean anything), 13.85 volt's. Checked out a place to get the battery checked, taken there, battery checked out good, like new. So, went into my paper work, I purchased this unit, May 14, 2012. I haven't read the warranty value but am hoping all this is covered. Depending on the problem with it, I am going to look for a different brand scooter as I perviously mentioned. This unit I am finding is not like an earth shattering name as I am slowly finding. Reading and hearing report's of people attempting to get repair's, parts etc. maybe this is a sign I should do something not. I mean I babied this unit, servicing and caring for all of it and a simple thing like this. Yes, can happen on anything but again...as I wrote here previously..maybe it's a sign for me to go elsewhere. This unit looks good on the outside for sure but now I can't help thinking the inside's are a bit cheap.